Shipping policy
Domestic USA Shipping
Free Standard Shipping
- Minimum Order: $85 or more
- Delivery Time: 3-7 business days
- Tracking: Provided via email once shipped
- Carrier: USPS Ground Advantage
Expedited Options
- DHL Expedited Max: 2-3 business days
International Shipping
We ship to the following countries:
Australia, Belgium, Canada, France, Germany, Hong Kong SAR, New Zealand, Portugal, Spain, United Kingdom, Netherlands
Shipping costs are calculated at checkout based on your destination. At checkout, you'll also have the option to pre-pay any applicable duties and taxes for a smoother delivery experience.
Processing & Handling
Order Processing
- Processing Time: 1-2 business days
- Cut-off Time: Orders placed before 1 PM EST ship same day (when possible)
- Weekends: Orders placed Friday after 2 PM - Monday ship Tuesday
What's Included
- Secure packaging designed for hearing protection
- Tracking information sent to your email
- Delivery confirmation
Important Notes
Customs & Duties
- International customers are responsible for all customs duties, taxes, and fees
- Declared values reflect actual product prices
- Some countries may experience delays due to customs processing
Address Accuracy
- Please ensure shipping address is complete and accurate
- We are not responsible for packages delivered to incorrect addresses provided by customer
- Address changes must be requested within 2 hours of order placement
Delivery Issues
- Lost Packages: Contact us immediately if tracking shows delivered but you haven't received your order
- Damaged Packages: Report damage within 48 hours with photos
- Customs Delays: International delays due to customs are beyond our control
Restrictions
We currently ship to most countries worldwide. Some restrictions may apply to:
- Remote or military addresses (additional fees may apply)
- Countries with trade restrictions
- Areas experiencing shipping disruptions
Contact Information
Questions about your shipment?
- Email: hello@unplugshearing.com
- Response time: Within 48 hours (business days)
- Include your order number for faster assistance
Store Credit Alternative
International customers: Consider our 105% store credit option instead of returns to avoid shipping complexities and customs issues.
Shipping times are estimates and may vary due to weather, customs processing, or carrier delays. Unplugs is not responsible for delays caused by factors outside our control.
Last Updated: May 2026